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FAQ

We carefully inspect, clean, dust, repair and wash if needed each and every item we put on the floor.
Rugs are vacuumed, toys are counted and bagged, clothing and shoes are repaired, sprayed or washed, mirrors are cleaned, hats are sprayed, sit a bouts are dusted and electronics and small appliances are fully tested. 

We pride ourselves in curating the best gently loved-new to you inventory for your shopping pleasure. 

How do I get my order?

We offer 3 ways for you to receive your order:

FREE Pick Up, FREE Delivery or a super discounted shipping rate. 

Restrictions apply. Learn more here

How does your pricing work?

Most of our items are priced at least HALF of it's original retail price and competitively with other resale services such as Ebay, Mercari and Poshmark. 

All of our regular clothing (shirts, pants, skirts) are priced at a flat rate of $6 for each piece. 

Dresses, jackets, hoodies and such are $8 and above.

Shoes are competitively priced by brand. Most shoes are $25 or less each. 

How do you get your inventory?

We self source which means we purchase many items on our own by purchasing pallets, yard sale & estate sale clean outs as well as purchasing bulk inventory from other resale stores around the country! 

What are the benefits of thrift shopping?

There are numerous benefits to thrift shopping and buying used instead of new. When you buy used, you’re not only saving money, you’re helping to save the environment. Donating and buying used items keeps them out of the trash while preserving the resources that go into making new goods.

The Puzzle Piece also has a constantly changing selection of items for you to choose from. So you don’t have to worry about looking at the same old styles. Moreover, you can score amazing vintage pieces, designer brands and unique items you’d never find at a big box store. We could go on and on about how great thrift shopping is, but we highly recommend checking it out for yourself.